The quickest way to judge an AI sales agent is to try to buy from one. Pick a demo store below. It opens a WhatsApp chat with Behaf's agent, which answers like it would for your buyers: in English, Hindi, Hinglish or Tamil, with product recommendations, COD confirmation and checkout.
The demo stores run in test mode: you can place an order, no money is taken and nothing ships. Replies can take up to a minute right now.
Pick a store
VELA
Beauty and cosmetics. Ask for a lipstick shade for your skin tone or a routine for oily skin.
Chat with VELASugar Corner
Bakery and food. Ask if a cake is eggless, or what to order for 10 people.
Chat with Sugar CornerThread & Loom
Fashion and textiles. Ask about sizes, fabric or what to wear to a wedding.
Chat with Thread & LoomSell jewellery, candles, home decor or something else? Try VELA. The buying flow is the same for any product; only the catalogue changes.
Seven things to try
These are the questions your buyers already send you. See how the agent handles each one.
- Ask in your language. Hindi, Hinglish or Tamil: "lipstick ka shade batao" or "cake eggless hai?"
- Ask for a recommendation. "Which shade for wheatish skin?" or "cake for 10 people".
- Ask "COD available?" and place a COD order. Watch for the confirmation step before the order goes through.
- Try a coupon code that does not exist. See how the agent answers.
- Ask something the agent cannot know, like a custom request. See how it hands the chat to the brand's team.
- Ask about returns or delivery time.
- Finish a test order and check the order summary you get in the chat.
What the brand sees
Every chat and order lands in the brand's Behaf dashboard. For your own store, that means:
- Orders with the buyer, items, payment mode and status. Payments run through PayU (UPI and cards). COD orders are confirmed with the buyer on WhatsApp before dispatch, and unconfirmed COD orders are cancelled before pickup.
- Shipping through Shiprocket: pickup is booked automatically and the buyer gets tracking in the chat.
- Hand-offs: chats the agent was not sure about, waiting for your team.
- Your rules for the agent: coupons, and whether it may offer a discount after a buyer objects to the price. You set the discount (0 to 50%), the minimum order and whether delivery is free; it is offered once per buyer.
Your store runs on Behaf's verified WhatsApp number, so there is no WhatsApp Business API application and no developer work. You upload products, or import them from Shopify or a CSV file. More on how it works in AI sales agent for WhatsApp and payments and shipping.
Want this for your brand?
Behaf launches publicly in a few weeks. Sign up now for early access, a spot on the launch list and a set-up call where we help you upload your catalogue. No setup fee and no monthly fee: the first 100 brands pay 5% + ₹5 + 18% GST per shipped order, locked for life (pricing).
FAQ
Is the demo order real?
No. The demo stores run in test mode. You can go all the way to checkout, but no money is taken and nothing ships.
Why does the agent take a while to reply?
Replies can take up to a minute right now. We are working on making them faster.
My brand sells jewellery or home decor. Which store should I try?
Try VELA. The buying flow is the same for any product: questions, recommendation, payment or COD, confirmation and shipping. Only the catalogue changes.
Will my number be added to a list?
Your chat shows up in the demo store's dashboard, like any buyer's chat would. We may follow up once in that same chat to ask how it felt. We do not add your number to broadcast lists without your consent.
What does Behaf cost if I sign up?
No setup fee and no monthly fee. For the first 100 brands the cost is 5% + ₹5 + 18% GST per shipped order, locked for life. After that it is 10% + ₹5 + GST.
Can my store take orders today?
Not yet. Behaf launches publicly in a few weeks. If you sign up now you get early access, a spot on the launch list and a set-up call to upload your catalogue.