Ask Claude to call a hotel for a table or late checkout
Hotel front desks answer the phone, not chat. Dial lets Claude, ChatGPT or any MCP client call a hotel, wait on hold, ask your question and bring back the answer.
Early access. Wave 1 opens Wed 18 Nov 2026. Calls can fail.
Example prompt
Call the front desk at the Taj hotel in Bengaluru. Ask if a late checkout at 2 pm is possible on Sunday 22 Nov for room booked under Rahul Nair, and what it would cost. Also ask for a table for 4 at the restaurant at 8 pm the same evening. Speak English or Hindi.
How it works
- Your AI shows you the hotel number, the questions and the plan, and you confirm.
- Dial calls from a Behaf number and says first that an AI is calling for you.
- It waits on hold, asks about late checkout or a table, and notes names, times and charges.
- You get a summary and full transcript. If it needs a decision from you, it can ring you when a person answers so you can join.
What to know
- Examples such as a Taj or ITC hotel are only examples. Dial has no tie-up with any hotel.
- A call is a request. The hotel may ask you to confirm by email or at check-in, and a table is only held if they say so.
- Dial will not give a card number, OTP or ID. If a hotel asks for a deposit, you handle it yourself.
- Front desks may transfer, put you on hold for long, or say "call back later". Calls can fail.
- One service call at a time. No bulk or sales calls.
Price and timing
Dial costs Rs 5 a minute + GST, billed by the second. A 3-minute call is about Rs 15 + GST. Most calls take a few minutes, plus any time on hold.
FAQ
Can Claude ask a hotel about late checkout?
Yes. Give your room details and preferred time, and Dial asks the front desk and reports the reply and any charge.
Can it book a restaurant table at a hotel?
It can ask for a table and report what the hotel says. Treat it as booked only if the transcript shows the hotel confirmed.
Will the hotel know it is an AI?
Yes. Dial says so at the start of every call.
Can Dial pay a deposit or share my card?
No. Dial never shares card details or OTPs.
What does it cost?
Rs 5 a minute + GST.
Related
Dial · Pricing · Book a table by phone · Check stock by phone · Developer docs